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Shipping & Returns

SHIPPING POLICY

Free shipping is available for all orders totalling $150 CAD prior to applicable taxes on orders.

All orders are sent via Canada Post.

Below you find estimated times for orders once they have been processed. Please note these are estimates only and actual delivery times may vary.

Canada

Formulating Period: Approximately 2 business days

Shipping: Approximately 7-10 days

 

Occasionally orders will be delayed due to sourcing or production. Please remember we are a small company and using very, specific ingredients with an environmental and quality level that are not always easy to source.

 

Return & Exchange Policy

Should you be unhappy with your purchase in anyway, simply send the items back to our Canadian address, listed below, and we will happily refund you the full price of your purchase upon receiving the package and as long as no more then 20% of the product is used. Please note the purchaser is responsible for the return shipping costs. 

 

Lost or Damaged Orders

Please note that we are not responsible for damaged or lost orders. However, if your order does show up damaged - or does not show up at all - do let us know and we will do our utmost to make the rectify the situation.

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